Update: They answered my tweet once I had tweeted this blog post. I emailed them and they said they’d send a replacement, and they did! Problem solved 🙂 And since I rescued my Matte Top Coat, I’ll be giving away the other one in the future!
Coterie is a new online store with discounted beauty flash sales. Because of my affiliation with iFabbo, I was able to get 3 polishes and the matte top coat for free (it retailed for $36 otherwise). I was extremely excited when I found out about it, so I quickly made my purchase and chose Knackered, Bluey, and West End Wonderland. I was really pleased that I could order easily online, as I was on my way to work. I ordered everything on September 7th and it came on September 14th, not bad! As I was unwrapping my package I noticed that the matte top coat had a crack in the side of the bottle. But, since no polish was leaked I assumed I was fine. I saw that the crack continued through the front of the bottle, so I started to take of the sticker to investigate, and EXPLOSION. The bottle pretty much broke in half and most of the bottle was on my pants. Thankfully they were pajama pants, but they are still hard from the nail polish…So after all of this happened, I decided to tweet it and see if I’d get an answer (tweet also has a photo).
Wrong. Numerous tweets about it an no answer. Of course this was well over a week ago. I haven’t emailed anyone on the site yet, which is my own fault, so I will look into that.
I had a $25 off code so I did order another package, this time from MOR Cosmetics, so we will see how that comes. I’ll let you know if my opinion of Coterie changes.
Until then,
**This post contains products that I have received for free– for more information, please read my Disclosure Policy**
[…] of messing up. When I saw Butter London’s “Knackered” as an option for my Coterie order, you bet I sprung on it! And it definitely didn’t disappoint. Just pop one coat of this […]